GENERAL TERMS OF USE
1. Purpose
GENERAL TERMS AND CONDITIONS OF USE These General Terms and Conditions of Use (GTC) define the rules applicable to the use of the TUPIQUE website and the purchase of products offered by our suppliers. By accessing our website or placing an order, the user acknowledges having read and accepted these terms and conditions without reservation.
TUPIQUE is operated by TUPIQUE USA LLCheadquartered at 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA
VAT number: EE102923551
Contact: info@tupique.com or WhatsApp : (351) 214446119 (message only)
2. Economic Model
TUPIQUE is a platform operating on a dropshipping model, which means we do not hold any physical stock. Products are shipped directly from suppliers, and delivery times may vary depending on their location.
3. Ordering and Payment Terms
Orders are subject to product availability from our suppliers.
We accept payments via PayPal, credit card and Klarna.
Prices are subject to change without notice, depending on market developments.
4. Delivery and Responsibilities
Delivery times are given as a guide only and may be affected by external events (customs, strikes, natural disasters, etc.)
Free delivery on all orders within Europe
We only ship within the European Union. No customs fees.
No additional charges will be requested.
TUPIQUE cannot be held responsible for delays or delivery errors attributable to carriers.
5. Derecho de desistimiento y devoluciones
In accordance with current legislation, consumers have a right of withdrawal of 14 days from the date of receipt of the product.
The product must be returned in its original packaging and in perfect condition.
Return shipping costs are the responsibility of the customer except in the case of a defective product.
For all return requests, please contact our customer service.
6. Warranty and Liability
Nous garantissons uniquement les caractéristiques des produits telles que décrites sur notre site.
Nous ne saurions être tenus responsables des dommages indirects liés à l’utilisation des produits.
7. Propriété Intellectuelle
L’ensemble des contenus présents sur le site (textes, images, vidéos, logos) est protégé par le droit de la propriété intellectuelle et ne peut être reproduit sans autorisation préalable.
8. Modification of Terms and Conditions
TUPIQUE reserves the right to modify these Terms and Conditions at any time. Any modification will be applicable immediately upon its publication on the website.
9. Contact et Service Client
For any questions relating to these Terms and Conditions, please contact us using the contact details provided above. e-mail to info@tupique.com or via WhatsApp at (351) 214446119
Return and exchange addresses
ADDRESS IN FRANCE
CXP 980527
110bis Avenue du General Leclerc
Quai Niv1 Bat7
93500-PANTIN – FRANCE
tel: 06.76.40.32.22
USA ADDRESS DELAWARE (TAX FREE)
CXP980527
266 Cherry Lane
DELAWARE (DE)
19720-NEW CASTLE – USA
phone: 732-446-6721
UK ADDRESS
Landmark CXP980527
Unit 3 Heathrow Logistic Park
TW14 8EE-FELTHAM
UNITED KINGDOМ
phone: 7921222222
ADDRESS IN SPAIN
Souvenirs la Frontera CXP980527
Avenida Iparralde 47
GUIPUZCOA
20304- IRUN – ESPAÑA
phone: 674 12 34 56
ADDRESS IN ITALY
COLISEXPAT - ref.980527
Via dell’Industria 58/A
20037-PADERNO DUGNANO – ITALIA
phone: 02 8434 9416