{"id":245454,"date":"2024-10-30T23:35:59","date_gmt":"2024-10-30T23:35:59","guid":{"rendered":"https:\/\/tupique.com\/?page_id=245454"},"modified":"2026-02-11T23:10:59","modified_gmt":"2026-02-11T22:10:59","slug":"resolution-des-conflits","status":"publish","type":"page","link":"https:\/\/tupique.com\/pt\/resolution-des-conflits\/","title":{"rendered":"Resolu\u00e7\u00e3o de conflitos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"245454\" class=\"elementor elementor-245454\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d44be72 e-flex e-con-boxed e-con e-parent\" data-id=\"d44be72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c12e45 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"8c12e45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Resolu\u00e7\u00e3o de conflitos<\/p><p>Buscamos sempre encontrar uma solu\u00e7\u00e3o amig\u00e1vel em caso de desacordo ou problema com seu pedido.<\/p><p>1.\u00ba Entre em contacto primeiro com o nosso servi\u00e7o de apoio ao cliente.<br \/>Em caso de reclama\u00e7\u00e3o, contacte primeiro o nosso departamento de apoio ao cliente para que possamos analisar a situa\u00e7\u00e3o e oferecer uma solu\u00e7\u00e3o r\u00e1pida:<\/p><p>E\u2011mail : support@tupique.com<br \/>Formul\u00e1rio de contacto dispon\u00edvel no nosso site.<br \/>2. Resolu\u00e7\u00e3o extrajudicial de lit\u00edgios de consumo<br \/>Caso, ap\u00f3s contactar o nosso servi\u00e7o de apoio ao cliente, n\u00e3o esteja satisfeito com a solu\u00e7\u00e3o proposta, poder\u00e1 recorrer a um m\u00e9todo alternativo de resolu\u00e7\u00e3o de lit\u00edgios de consumo (media\u00e7\u00e3o, arbitragem, etc.), em conformidade com a legisla\u00e7\u00e3o da Uni\u00e3o Europeia.<\/p><p>Para mais informa\u00e7\u00f5es sobre op\u00e7\u00f5es alternativas de resolu\u00e7\u00e3o de lit\u00edgios de consumo na Uni\u00e3o Europeia, pode consultar o s\u00edtio web da Comiss\u00e3o Europeia:<\/p><p>https:\/\/consumer-redress.ec.europa.eu\/index_pt<br \/>Este portal disponibiliza informa\u00e7\u00e3o sobre os mecanismos dispon\u00edveis para resolver lit\u00edgios de forma amig\u00e1vel entre consumidores e comerciantes.<\/p><p>3. Lei Aplic\u00e1vel<br \/>Os presentes termos e condi\u00e7\u00f5es s\u00e3o regidos pela legisla\u00e7\u00e3o da Uni\u00e3o Europeia e, quando aplic\u00e1vel, pela legisla\u00e7\u00e3o nacional em vigor no pa\u00eds de resid\u00eancia do consumidor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00e9solution des conflits Nous souhaitons toujours trouver une solution amiable en cas de d\u00e9saccord ou de probl\u00e8me avec votre commande.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-245454","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9solution des conflits - Tupique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tupique.com\/pt\/resolution-des-conflits\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9solution des conflits - 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