Customer Support

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long will it take for me to receive my order?

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How do I create an account?

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How do I change my shipping address?

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How do I track the status of my order?

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Will you keep my credit card details on file?

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Do you charge VAT?

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Do you ship to my country?

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Will my items arrive in a single package?

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If you need to swap an item

Returns and Exchanges

Our returns policy can be found here: [Link to returns policy].

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I received the wrong item

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My order arrived damaged

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Where should I mail my authorised return?

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How do I receive customer support?

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What should I do if I entered the wrong shipping address?

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Can I change or cancel an order after I've submitted it?

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Can I pre-order an item that is sold out?

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Browse

Contact
+351 21 444 6119
info@tupique.com

Customer Support

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

If you need to swap an item

Returns and Exchanges

Browse

Contact +351 21 444 6119 info@tupique.com

Customer Support

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

If you need to swap an item

Returns and Exchanges

Contact
+351 21 444 6119
info@tupique.com