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Contact us and have your questions answered!

Contact

Contact us and have your questions answered!

Common queries answered

Frequently asked questions

Dropshipping is a sales model in which products are shipped directly by the supplier, without going through a centralised stock at TUPIQUE.

The products are sent directly by our partner suppliers. This helps to reduce costs and offers a wide range of products.

Delivery times vary depending on the supplier and destination. Generally, delivery takes between 7 and 20 working days.

Yes! In accordance with the law, you have a period of 14 days from receipt to inform us of your wish to return the product.

Availability is dependent on our suppliers. If an item is no longer available after you have placed your order, we will contact you promptly.

If the error is due to TUPIQUE (defective or incorrect item), we will cover the costs. In case of a change of mind, the costs are the responsibility of the customer.

Yes, provided the request is made within 14 days, and the product is unused and in its original packaging. The exchange is subject to supplier availability.

No. Once an order is confirmed, the price paid is guaranteed, even if prices on the site change later.
Yes. We only work with trustworthy suppliers and all products comply with European standards.

You can contact us by:

📧 Email: info@tupique.mystagingwebsite.com

📱 WhatsApp (messages only): +351 21 444 6119

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Free delivery

Free delivery on all orders in Europe

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Customer support

We have a 100% team on hand to help you

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Quality and price

Wide range of products at the best prices.

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Secure payments

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